For any queries, email us at
When You access or use our Services, we automatically collect information about You, including:
General Log Information: We log information about your use of the Services, including the type of browser You use, access times, pages viewed, Your IP address, and the page You visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device You use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Exchange information: We collect information about the transactions You complete using the Services, including the Cryptocurrency or Cryptocurrency Derivatives trades You execute, the deposits and withdrawals you make in/ from your Hosted Wallets.
We and our service providers may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on Your hard drive or in device memory that help us improve our Services and Your experience, see which areas and features of our Services are popular and count visits, manage the registration process for accounts, remember your site preferences, retain certain information to process orders for exchange transactions, and retain information to provide You with support. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.
We may use information about You for various purposes, including to:
The information shared by You with Us will not be shared or disclosed with any other user or third party unless necessary in accordance with the applicable laws. However, the information shared by You may be disclosed to third parties, including external service providers who provide “know your customer” services and/ or Google analytics etc., to assist Us in collating and analysing User information and enabling us to make the use of the Services and the Site more user-friendly.
In the event Your personal information is required to be shared with any authority in compliance to the applicable existing laws of any appropriate and applicable jurisdiction, You will provide Your prior written consent to Us within 5 (Five) days, after which (in case of no response from You), We will be permitted to disclose such personal information of Yours with the said authority.
Your payment and transaction details will not be shared with other users or third parties under any circumstances.
When visiting the Delta Exchange website, third parties may place cookies on your browser for targeted advertising purposes. To opt out of targeted advertising, some available third-party opt-out tools include: the Digital Advertising Alliance, the Network Advertising Initiative, and the European Interactive Digital Advertising Alliance (Europe only). On ads served to you, click the logo of the provider (eg: AdChoices) positioned with the ad to learn more about interest-based advertising, who served the ad, and manage your ad options.
You can also opt out of seeing personalized ads using the NAI opt out tool here:
If You have any queries regarding this policy, please contact us at [email protected].